{
  "published": "2026-10-12",
  "scope": "Personal Agent Office: two selected field observations.",
  "attribution": "First-person account checked against retained operational records.",
  "incidents": [
    {
      "id": "runtime-startup",
      "date": "2026-10-02",
      "observed": "A runtime image change left an agent service offline for about 18 minutes after its startup configuration step failed.",
      "mechanism": "Code checks used a stubbed command; dependent services stopped when startup exited with an error. The lost validator output limits diagnosis of the precise rejected setting.",
      "recovery": "The previous image restored service. Replacement testing used a copy of existing state; task execution later required separating its state from the interactive gateway.",
      "limit": "This account describes the observed startup failure and recovery; it supplies no reliability rate."
    },
    {
      "id": "missing-command-helper",
      "date": "2026-10-01",
      "observed": "A reply-only smoke test passed while command execution failed because the package lacked a command-host helper.",
      "mechanism": "The smoke test did not exercise the tool path the work needed.",
      "recovery": "The helper was packaged and verified at launch; a tool-using test compared a repository command with the actual repository.",
      "limit": "One repaired tool path is the scope of this observation."
    }
  ]
}